Frequently Asked Questions
Every situation is unique when it comes to cellphone repair. Our highly skilled and professional service technicians are committed to providing you fast and friendly service and reuniting you with your device as soon as possible.
What types of Mobile phone or Tablet do you repair?
We repair all cell phones including; iPhones, PDAs, SmartPhones, Android cell phones, QWERTY keyboard cell phones, Touchscreen Digitizers, and charge ports for all carriers. We repair Makes such as Apple, Audiovox, Blackberry, Garmin, Google, HTC, Huawei, Kyocera, LG, Motorola, NEC, Nokia, Palm, Pantech, RIM, Samsung, Sanyo, Sharp, Sony Ericsson, UTStarcom, ZTE.
What if my device can't be repaired?
At CommDepot, if we can not repair your device, we do NOT charge you anything.
Why should I trust Communication Depot with repairs?
We have been repairing cell phones for over 5 years. We have certified trained technicians that have manufacturer technical knowledge. We use OEM (Original Equipment Manufacturer) parts which have been tested multiple times by our vendors and warehouse management team. We stand behind our work and ensure our customer satisfaction!
How much will it cost to fix my device?
We have designed our website to display our current pricing promotions. Accurate pricing will be given at the time of drop-off. If any extra charges are incurred during the repair process, the option will be given to accept or decline these charges.
How much is a device diagnosis?
We offer free diagnosis’ on any device! If we can not repair the device, we will refund what you paid.
What is the repair process?
When you visit us for cellphone repair or tablet repair, we will review your device and provide an initial assessment of the problem. Based on the problem, we can offer a free estimate and time when you can expect to pick up your repaired mobile device. Depending on the severity of the problem, you are free to wait or return later for pick up. If it looks like it is a larger job than same day turnaround, we will let you know right away.
What kind of warranty do you offer with each repair?
We offer a 30-Day Warranty with all our cell phone / device repairs. This covers any malfunctions that the installed part may cause. Any physical damage that occurs after the repair process cannot be guaranteed or warrantied.
Check out the CommDepot Guarantee
What happens to my cell phone / device if I forget to pick it up from any of your locations?
We will hold your cell phone / device after we contact you regarding your repair for 30 days. After that time, your cell phone / device will be recycled per federal laws.
What kind of parts do you use for repairs?
We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.
What payment methods do you accept?
We accept all major credit or debit cards as well as PayPal. If your coming to collect in person you can pay by cash.